Contact Us

Customer Support Options

📞 Phone Support

406 356-6583
Monday-Friday: 9AM-6PM PST
Saturday: 10AM-4PM PST
Perfect for urgent inquiries or installation questions

✉ Email Support

support@haloloom.com
Typical response time: Within 24 hours
Best for order modifications, returns, and general questions

💬 Live Chat

Available on our website during business hours
(Look for the chat icon in the bottom right corner)
Instant help with product recommendations or order status

What to Include When Contacting Us

For faster service, please have ready:

  • Your order number (if applicable)

  • Product name/SKU

  • Photos (for damage or defect inquiries)